Superintendents, QA Personnel, Subcontractors, Owner’s Reps, and Third Party Inspectors can all inspect the same task, yet they can each have different checkpoints, data fields, and scoring.
What are Inspector Types
Anyone who has a stake in the outcome of your project can be an inspector. FTQ360 lets you create checklists based on inspector type.
You’ll be able to set single or multiple inspector types for each of your system users depending on the role or roles they play.
Inspectors may include:
- Quality Managers
- Safety Managers
- Owners or owner representatives
- 3rd party such as code officials, customers, or testing labs
Why Use Different Inspector Types
Different inspector types have different roles for evaluating the same tasks. Therefore, the checklists they use should have different checkpoints. Obviously, quality inspectors and safety inspectors will be evaluating different aspects of a task. But, what about different quality inspectors or different safety inspectors?
They too can play different roles in the evaluating the same tasks. For example, subcontractors self-inspecting their work may have different checkpoints than your quality manager or superintendents. Scoring is also an area where you may want variations.
How to Use Different Inspector Types to Improve Quality
Inspecting is part of the CHECK in the PLAN, DO, CHECK, ACT cycle. Having a variety of source data (i.e. data from multiple inspectors) helps you make better decisions moving forward. FTQ360 lets you combine data from multiple sources (whether within or outside of your company) to get a complete picture.
If you use third party inspectors, they can sign on to FTQ360 and access their own checklists. Or, you can import information into FTQ360 from their inspection systems. You can also import customer satisfaction data into FTQ360. Using FTQ360 dashboards and reports, you’ll have the information you need to ACT.