The History of FTQ360
FTQ360 dates back to 2002, with a vision of a tool for measuring trade contractor performance. At its humble start, the system tracked scores only from field superintendents. Today, that single performance measurement is considered the basis of FTQ360.
Spurred by early successes, FTQ360 added job-ready scores to inspection forms in 2004 and tracked them via a database computer program, introducing the concept of trade contractors as customers to other trades. Soon thereafter, trade supervisor scores were added to inspection forms, the first use of the multiple-stakeholder concept to trade performance management.
Development of the FTQ360 inference engine in 2007 provided for the direct communication of scores and notes between customers and suppliers. Other specialized reports were developed to monitor process flows. Automated data import and export were added to facilitate integration with clients’ existing data sources, along with real-time creation of ad hoc reports to facilitate users’ mining of performance data.
Continued client successes then spurred accelerated development of FTQ360 in 2008.
The FTQ360 name comes from its historic use for measuring work done right the first time (first time quality). The scope has broadened beyond quality but the legacy lives on. Performance is seen from every angle, hence the 360.
FTQ360 has grown from its humble beginnings to become a mobile application software that helps you manage, track, report and collect data for quality and safety inspections. FTQ360 is the only software to directly track first-time quality work using it’s “FTQ” checkpoint status, which is a patented technology. It even has built-in punch features on the checklist screen so that you can create punch lists wherever you are and whenever you find an issue. This gives you a consistent quality and safety control process that’s easy for everyone to follow.
FTQ360 is perfect for construction companies, home builders, subcontractors, general contractors, construction management companies, and more.
With FTQ360’s broad range of features at your fingertips you can:
- Save time and money on quality and safety improvements
- Create a consistent quality control and quality assessment process that is easy for everyone to follow
- Establish safety and quality goals that are measurable
- Save time by simplifying and automating your inspection and punch list process
- Improve communication between project personnel
- Reduce risks by having permanent records that document your due diligence
- Hold responsible parties accountable
If you haven’t already, be sure to sign up for your free trial and live demo now here.
About Ed Caldeira
Ed is the author of two books; Quality Management Best Practices for Homebuilders and First Time Quality and Safety. He has written over 50 published articles in a variety of industry journals, has two case studies published by the U.S. Department of Housing and Urban Development as well as maintains a monthly column in Professional Builder Magazine. He is a frequent presenter of quality seminars at industry conferences and corporate events.
Prior to the development of FTQ360, Ed had implemented quality controls in hundreds of construction companies. He developed ISO 9001-based customized quality systems, certification programs, and audit protocols for general contractors, subcontractors, suppliers, insurance companies, and trade associations.
Ed authored First Time Quality’s quality assurance and quality control plan templates, which are a leading industry resource used by thousands of construction companies for the development of project-specific QA/QC plans.
Ed is the developer of FTQ360, a construction quality management and inspection software used by general contractors, specialty subcontractors, and engineers throughout North America.