Regardless of where you are in your implementation cycle or the demands of your business, we have the services you need.

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Professional services

Our professional services offer a broad range of options that get your FTQ360 system up and running with minimum risk in the shortest time:

Turnkey Implementation

Implementing FTQ360 is a well-defined process (link here to details). We know what needs to be done, how to do it, and how long it takes -- and we are good at it. This allows us to provide fixed-price implementation services for the entire implementation process or any portion your company needs.

Consulting

We know how to apply FTQ360 to achieve business results in a wide variety of business environments. Our consulting professionals are performance management experts for some of the largest and most complex companies as well as smaller owner-managed companies. 

Our consulting services include:

  • Integration into existing business management processes

  • Integration into information technology systems

  • Implementation oversight and quality assurance

  • Fixed price turnkey implementation

Training

Our training makes changes quickly and effectively throughout the company and the supply chain.  It accelerates the FTQ360 implementation process and is a cost-effective use of resources.

We are well versed in training senior managers, staff, and suppliers.  We select training modules from our extensive training library; then customize them to your particular needs.

Our training services include:

  • FTQ360 implementation training

  • FTQ360 operations training

  • Supplier performance management training for managers and staff

  • Performance management training for suppliers

  • Process performance management training for managers

Information Technology Integration

Our information technology specialists work with your staff to integrate FTQ360 into your information technology system.

Our information technology services include:

  • Initializing the FTQ360 database from existing files

  • Automatic download FTQ360 data into your information systems

  • Automatically upload information from your databases into FTQ360

  • Installation of FTQ360 on your server

FTQ360 Hosting Services

Standard hosing services include:

  1. Hosting of the FTQ360 system for access by company personnel from any web browser. No installations required.

  2. Automatic generation of weekly performance reports, monthly summaries and process performance diagrams

  3. Automatic emailing of individual reports to suppliers, contractors, and managers with their respective performance data

  4. On-demand reports for targeted analysis

  5. On-demand downloads of FTQ360 performance data for special analysis

  6. On-demand upload of inspection data from external sources such as other computer systems or applications

  7. System maintenance and technical support

Data Entry

Our data entry services provide a cost-effective way to handle the entry of company performance data into FTQ360 system. Many clients find this useful as an interim method while automated methods are being programmed or internal capabilities are developed.